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The Tableking GUARANTEE of
difference
Tableking Management team

(L-R) Web security manager
Fai, Hong Kong Data Consultant Shing Fai Chan, Managing Director
Justin Herringe, Director Jennifer Herringe.
EXCLUSIVE FRAUD
PROTECTION GUARANTEE
Every order placed
with Tableking not only goes through our banking standards secure checkout but
also for credit card purchasers our systems are linked to other security
checking companies to verify your card against a fraud detection scale. This
score rating advises us on whether to proceed to put through your order or
whether it is a high risk transaction. In short our security protects YOU from
being the victim of identity theft and / or stolen credit card details. In 10
years Tableking has had NO instances of fraud occur to any of its thousands of
customers. We are so satisfied with our security measures and proven award
winning track record if fraud occured from a transaction through our system we
personally guarantee to cover your losses.
Licensed Authorised Merchant
ID#611000162193850
100% EXCLUSIVE
CHIP RESISTANT FREE WARRANTY - VALID FOR 6 MONTHS
We stand by the
supreme quality of EVERY ITEM we sell and we're prepared to put our money where
our mouth is. This is not a manufacturer warranty and is an AUSTRALIAN
DINNERWARE RETAIL EXCLUSIVE OFFER MADE ONLY BY TABLEKING.
Purchase any dinner
set over the price of $250 at the time of your order and AUTOMATICALLY receive
our FREE EXCLUSIVE 6 MONTH CHIP RESISTANT WARRANTY.
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This warranty is
not available to any order where the dinnerware is being used in a commercial
or hospitality application. It is made available only for our private home use
customers.
-
This warranty
does not cover the cost of freightage of the replacement item to you. Freight
shall be charged out at $15 flat rate.
-
In the instance
that the claim is for any Burleigh or Denby product due to the
high cost of these products we shall offer a replacement item to you at 50%
off the price found on our website.
-
The items covers
ANY item in the pre-packaged dinnerset (it does not
include accessories).
-
Should an item
of your dinner set chip (not break or crack) during the first six months we
shall replace it free of charge. Contact our office via email for further
information if required.
-
Items which have
been hit hard enough to chip & crack or crack or break are not covered by
our warranty. Claim must be received no later than 6 months from date of
purchase on our systems. Dinner set order must have been $250 or higher at
time of purchase to qualify. Note : We can not replace items which have been
discontinued from production and so if your pattern is discontinued and not in
stock it shall not be covered by this warranty.
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This offer is
available to orders within the criteria above placed after the 23rd of July
2010.
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Tableking
reserves the right to remove or change the criteria above at any time - this
will not affect orders already in the system.
100% EXCLUSIVE
CHIP RESISTANT REPLACEMENT EXTENDED WARRANTY - VALID
FOR 12 MONTHS - ONLY $49.99
This can be
purchased on any dinner set page where you see the below
symbol

We stand by the
supreme quality of EVERY ITEM we sell and we're prepared to put our money where
our mouth is. This is not a manufacturer warranty and is an AUSTRALIAN
DINNERWARE RETAIL EXCLUSIVE OFFER MADE ONLY BY TABLEKING.
Purchase any dinner
set over the price of $250 at the time of your order and you are eligible to
purchase our EXTENDED EXCLUSIVE 12 MONTH CHIP RESISTANT WARRANTY.
-
The warranty
MUST be purchased at time of purchasing the dinner set. It can not be
purchased after the date of the dinnerset purchase.
-
This warranty
covers the purchaser for FULL REPLACEMENT of any item chipped from a dinner
set purchased through Tableking when the original order was more that $250 for
the dinner set.
-
This warranty is
limited to a maximum of 3 items over the 12 month period.
-
This warranty is
not available to any order where the dinnerware is being used in a commercial
or hospitality application. It is made available only for our private home use
customers.
-
This warranty
does not cover the cost of freightage of the replacement item to you. Freight
shall be charged out at $15 flat rate.
-
In the instance
that the claim is for any Burleigh or Denby product due to the
high cost of these products we shall offer a replacement item to you at 50%
off the price found on our website.
-
The items covers
ANY item in the pre-packaged dinnerset (it does not include accessories).
Eg teacup, saucer, plates etc found in the dinner set - not Platters, gravy
boat etc.
-
Should an item
of your dinner set chip (not break or crack) during the first six months we
shall replace it free of charge. Contact our office via email for further
information if required.
-
Items which have
been hit hard enough to chip & crack or crack or break are not covered by
our warranty. Claim must be received no later than 12 months from date of
purchase on our systems. Dinner set order must have been $250 or higher at
time of purchase to qualify. Note : We can not replace items which have been
discontinued from production and so if your pattern is discontinued and not in
stock it shall not be covered by this warranty.
100% COMMITMENT
TO PRODUCT EXCELLENCE
At Tableking we only
sell 100% FACTORY FIRST QUALITY TABLE AND DINNERWARE unlike other retailers.
Therefore you can be assured of receiving only the best quality for the best
everyday prices. If any product has escaped the eyes of the factory inspector(s)
and is less than perfect quality advise our office and it shall be replaced
without question.
100% COMMITMENT
TO EVERYDAY LOW PRICES
Tableking guarantees to offer you
the lowest possible prices. If you find an identical item on sale elsewhere
cheaper contact us by us email or phone with the location of the item and
its price. Once verified we shall attempt to price match so you get the best
deal through us every time you shop at Tableking.
-
You must contact us prior to
placing your order so we can provide you with a discount code for our checkout
- we do not price match for any orders put through already. We can only match
as low as our cost price (including GST & freight) on an
item.
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We do not price match with
instore retailers, auction websites or classified ads.
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We do not price match for
items not instock with another retailer at time of your
order
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We do not price match for
items which are discontinued or on clearance (eg while stocks
last)
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We do not price match on items
on a limited time sale offer.
100% COMMITMENT TO HELPING YOU LOOK AFTER YOUR
DINNERWARE
We have provided a product care page (link button can be found at
the top menu of any page). If this does not answer your specific questions
please call or email us and we shall help you find the answer.
THE HAND MADE
DIFFERENCE
As with all dinnerware slight variations
in colour occur in every batch of glazing made. In the case of hand made
dinnerware such as Burleighware & Denby ALL items can vary in colour depth,
colour strength or tone. Some items may be Deeper in colour, whilst some
lighter. This is caused due to being hand applied glaze, as well as the shaping
of individual pieces, creating thicker glaze in some parts and thinner glaze is
other parts of the piece. Some Denby glazes have been applied to create a
running effect. All Denby glazes are hand applied and so every item is
unique. Burleigh hand applied transfers are all applied indivdually so
although the overall pattern is similar no two items are the same. In
general, variations, differences, glazing depth changes etc are appreciated by
Burleigh and Denby customers world wide for their uniqueness in today's market
when compared to mass produced products. Whilst major differences are not
accepted as within the scope of acceptable e.g. - Bright Blue versus Purple
or Soft green versus Olive, differences in colour, texture, transfer
pattern etc are part of the collectible beauty of Burleigh and Denby
wares. In the case of a major difference such as above, this could
have been a manufacturing fault in which case contact us via email.
NORITAKE OFFICIAL REFERENCE
Tableking formally China Locators official reference
from Noritake Australia.

DENBY OFFICIAL
REFERENCE

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