Freight charges

Tableking offers a fixed priced shipping fee for all orders, regardless of the size of your order. This fixed fee includes transit insurance, covering the item for breakage or loss during transit. There are no sneaky additional delivery fees in our checkout – just one flat delivery charge.

Ltd Time – Orders over $100 Free Fully insured delivery

Under $100 see below

*** For WA and NT Regional customers please note that due to the high costs involved in shipping to your area we reserve the right to cancel and order where the costs in freight are excessive compared to the order value.

Speed up your delivery by giving us everything we need.

When you place your order we require your name or the name of the person receiving the goods.  We require an address including a business name if being delivered to a business address.  We require a phone number in case Tableking or the courier have to contact you.   We require any instructions if your address is difficult to find or locate especially if the address is located in a new suburb or estate.

DO NOT PROVIDE PARCEL LOCKER OR PO BOX AS A DELIVERY ADDRESS AS OUR COURIERS DO NOT DELIVER TO THEM – if you provide a parcel locker or PO box as the address your order shall be placed on hold.

How are your items Delivered?

All orders through Tableking are sent via door to door courier NOT by Australia Post.  All items require a signature at time of delivery being left.

Insurance

EVERY Tableking delivery is completely insured for the total value of the items despatched and insurance coverage includes loss and damage during transit. In the unlikely event you receive a broken item contact our office via the contact us page within 3 working days of signing for the goods so we can arrange for a replacement.

How long?

We try ambitiously to despatch your order from our warehouse within 48 hours of your order placement.  Below is a guide for transit time periods.

As of December 6th please allow up to 3 working days for your items to leave our warehouse and add an additional 3 days to regional areas and WA, NT destinations.

Generally next business day:

• Brisbane | Sydney | Canberra | Melbourne | Wollongong | Port Macquarie | Newcastle | Gold Coast | Sunshine Coast | Bendigo | Albury | Geelong | Toowoomba | Port Stephens | Gosford and Central Coast | Coffs Harbour | Katoomba and Blue Mountains | Tamworth | Armidale | Glen Innes | Inverell | Moree | Narrabri

Generally 2 – 4 working days:

• Adelaide | Hobart

Generally 5 – 10 working days (average 7 days ):

• Perth | Darwin | Cairns | Townsville | Mackay
• Regional QLD | NSW | VIC | SA | TAS

Allow up to 14 working days for the below destinations as they are onforwarded through subcontractor freight companies.

• Regional WA | NT and remote destinations Australia Wide
  We do not deliver to Island destinations. Australia Mainland and Tasmania only.
  

What does Backorder Mean?

If your product is on backorder it means it is not currently in stock, however is on order to arrive in our warehouse soon. This may simply mean a delay of 48 hours before your order is dispatched. For an estimate of time please contact our office via email

Submit a transit claim

If you have received broken or damaged items in your order please read below prior to submitting your claim

1. Claims MUST be submitted within 3 working days from date of signing for the goods.
2. Claims after this period are not covered by our insurance but may still be considered by Tableking Management.
3. In the event your 3 days period is over all decisions for extended coverage are at the discretion of Tableking Management and said decisions are final.