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During major sale events and holiday times, online orders may take slightly longer to deliver due to high order volumes. We will always endeavour to ship your items as soon as possible.

How long until I receive my order?

We try ambitiously to despatch your order from our warehouse within 48 hours of your order placement.  Below is a guide for transit time periods.

As of December 6th please allow up to 3 working days for your items to leave our warehouse and add an additional 3 days (on top of our quoted time frame below) to regional areas and WA, NT destinations.

Generally the next business day:

  • Brisbane | Sydney | Canberra + ACT | Melbourne | Wollongong | Port Macquarie | Newcastle | Gold Coast | Sunshine Coast | Bendigo | Albury | Geelong | Toowoomba | Port Stephens | Gosford and Central Coast | Coffs Harbour | Katoomba and Blue Mountains | Tamworth | Armidale | Glen Innes | Inverell | Moree | Narrabri

Generally 2 – 4 working days:

  • Adelaide | Hobart

Generally 5 – 10 working days (average 7 days ):

  • Perth | Darwin | Cairns | Townsville | Mackay
  • Regional QLD | NSW | VIC | SA | TAS

Allow up to 14 working days for the below destinations as they are onforwarded through subcontractor freight companies.

  • Regional WA | NT and remote destinations Australia Wide

We do not deliver to Island destinations. Australia Mainland and Tasmania only.

Freight Charges

Tableking offers a fixed priced shipping fee for all orders, regardless of the size of your order. This fixed fee includes transit insurance, covering the item for breakage or loss during transit. There are no sneaky additional delivery fees in our checkout – just one flat delivery charge.


WA + NT$12.90* Exclusions apply

*Please note: For Regional customers please note that due to the high costs involved in shipping to your area we reserve the right to cancel and order where the costs in freight are excessive compared to the order value.

Delivery FAQ's

Why don't you accept PO Boxes?

All orders through Tableking are sent via door to door courier, not by Australia Post.  Do not provide a parcel locker or PO Box as a delivery address as our couriers do not deliver to them. if you provide a parcel locker or PO box as the address your order shall be placed on hold. We offer delivery to Parcel Connect locations. This allows you to pick up your parcel after-hours or on the weekends at a location close to you. All that is required is a form of identification. Click here to view Parcel Connect Locations

I am not home during the day. Where can I have my order sent to?

If you are not able to sign for your parcel in the day we can send your order to a Parcel Connect location. Parcel Connect is a handy service and often allows you to pick up your parcel on the weekend, or sometimes in the evenings. Parcel Connect locations include local supermarkets, newsagents and more. Keep an eye out on your tracking details to see when it has been delivered to the Parcel Connect location. Click here to see all the locations

What information do you require for delivery?

Speed up your delivery by giving us the information we need. When you place your order we require your name or the name of the person receiving the goods.  We require an address including a business name if being delivered to a business address.  We require a phone number in case Tableking or the courier have to contact you.   We require any instructions if your address is difficult to find or locate especially if the address is located in a new suburb or estate.

How are Items Delivered?

All orders through Tableking are sent via door to door courier NOT by Australia Post.  All items require a signature at time of delivery being left.

What about Freight Insurance?

EVERY Tableking delivery is completely insured for the total value of the items despatched and insurance coverage includes loss and damage during transit. In the unlikely event you receive a broken item contact our office via the contact us page within 3 working days of signing for the goods so we can arrange for a replacement.

What does Backorder Mean?

If your product is on backorder it means it is not currently in stock, however is on order to arrive in our warehouse soon. This may simply mean a delay of 48 hours before your order is dispatched. For an estimate of time please contact our office via email. Backorders are secured against stock coming in. We do not refund on a backorder item purchased. The reason a refund is not available is because we may have limited stock coming and your purchase has been allocated out of the incoming inventory preventing others from buying it. 

Submit a transit claim

If you have received broken or damaged items in your order please read below prior to submitting your claim

  1. Claims MUST be submitted within 3 working days from date of signing for the goods.
  2. Claims after this period are not covered by our insurance but may still be considered by Tableking Management.
  3. In the event your 3 days period is over all decisions for extended coverage are at the discretion of Tableking Management and said decisions are final.
  • Your claim and replacements shall be delayed if we do not have NAME, QUANTITY and SIZE of item. A general description such as "I have a broken plate" is not sufficient.
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