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How long until I receive my order?

Below is an estimation guide for transit time periods.


Packing delays – We are presently running on a skeleton staff in our warehouse due to workplace distancing requirements. please allow 5 working days for us to pack your order.

Transit delays. Australian courier networks are experiencing severe delays in the transit of goods due to extreme delivery volumes. We have adjusted the time periods below as a guide for delivery. Please allow for the below times when placing your order.

Approx. 2 – 5 working days:

  • Brisbane | Sydney | Canberra + ACT | Melbourne | Wollongong | Port Macquarie | Newcastle | Gold Coast | Sunshine Coast | Bendigo | Albury | Geelong | Toowoomba | Port Stephens | Gosford and Central Coast | Coffs Harbour | Katoomba and Blue Mountains | Tamworth | Armidale | Glen Innes | Inverell | Moree | Narrabri

Approx. 4 – 6 working days:

  • Adelaide | Hobart

Approx. 7 – 14 working days (average 10 days ):

  • Perth | Darwin | Cairns | Townsville | Mackay
  • Regional QLD | NSW | VIC | SA | TAS

Allow 14 – 20 working days for the below destinations as they are onforwarded through subcontractor companies.

  • Regional WA | NT and remote destinations Australia Wide

We do not deliver to Island destinations.  Australia Mainland and Tasmania only.
We reserve the right to cancel and refund an order where the cost of freight is beyond reasonable for the order to be completed.

Freight charges

Freight Charges

Tableking offers a fixed priced shipping fee for all orders, regardless of the size of your order. This fixed fee includes transit insurance, covering the item for breakage or loss during transit. There are no sneaky additional delivery fees in our checkout – just one flat delivery charge.

  • All States* excluding WA & NT = $8.90
  • WA & NT* = $12.90
  • See below for regional areas

*Regional customers please note that due to the high shipping costs we reserve the right to cancel any order where the costs in freight are excessive compared to the order value.

Why don't you accept PO Boxes?

All orders through Tableking are sent via door to door courier, not by Australia Post.  Do not provide a parcel locker or PO Box as a delivery address as our couriers do not deliver to them. if you provide a parcel locker or PO box as the address your order shall be placed on hold. We offer delivery to Parcel Connect locations. This allows you to pick up your parcel after-hours or on the weekends at a location close to you. All that is required is a form of identification. Click here to view Parcel Connect Locations

I am not home during the day. Where can I have my order sent to?

If you are not able to sign for your parcel in the day we can send your order to a Parcel Connect location. Parcel Connect is a handy service and often allows you to pick up your parcel on the weekend, or sometimes in the evenings. Parcel Connect locations include local supermarkets, newsagents and more. Keep an eye out on your tracking details to see when it has been delivered to the Parcel Connect location. Click here to see all the locations

What information do you require for delivery?

Speed up your delivery by giving us the information we need. When you place your order we require your name or the name of the person receiving the goods.  We require an address including a business name if being delivered to a business address.  We require a phone number in case Tableking or the courier have to contact you.   We require any instructions if your address is difficult to find or locate especially if the address is located in a new suburb or estate.

How are Items Delivered?

All orders through Tableking are sent via door to door courier NOT by Australia Post.  All items require a signature at time of delivery being left.

What about Freight Insurance?

EVERY Tableking delivery is completely insured for the total value of the items despatched and insurance coverage includes loss and damage during transit. In the unlikely event you receive a broken item contact our office via the contact us page within 3 working days of signing for the goods so we can arrange for a replacement.

What does Backorder Mean?

If your product is on backorder it means it is not currently in stock, however is on order to arrive in our warehouse soon. This may simply mean a delay of 48 hours before your order is dispatched. For an estimate of time please contact our office via email. Backorders are secured against stock coming in. We do not refund on a backorder item purchased. The reason a refund is not available is because we may have limited stock coming and your purchase has been allocated out of the incoming inventory preventing others from buying it. 

Submit a transit claim

If you have received broken or damaged items in your order please read below prior to submitting your claim

  1. Claims MUST be submitted within 3 working days from the date of signing for the goods.
  2. Claims after this period are not covered by our insurance but may still be considered by Tableking Management.
  3. In the event your 3 days period is over, all decisions for extended coverage are at the discretion of Tableking Management and said decisions are final.
  • Please enter the name on the order
  • Type the address for your delivery. If your order has not been received but is showing as still in transit, please lodge an enquiry on the courier company website to find out how long before your order shall be received.
  • The fastest way to receive an overdue delivery is for you to contact the courier company via their online enquiry form. You can do this via the button at the bottom of the courier tracking page.
  • Please outline the damage and one of our staff can contact you to resolve the issue.
  • Drop files here or
    Accepted file types: jpg.
  • If you have a Gmail or Hotmail account please check your junk folder in case our reply ends up in there.
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