During major sale events and holiday times, online orders may take slightly longer to deliver due to high order volumes. We will always endeavour to ship your items as soon as possible.
All orders placed between the 21st of December through until the 2nd of January shall be packed by our warehouse and ready for collection by our couriers when they reopen on the 2nd of January.
Please note any order placed during that time cannot be cancelled due to change of mind as our office shall be unattended. Our warehouse staff are not authorised to process a store credit. All orders during this time are final.
We try ambitiously to despatch your order from our warehouse within 48 hours of your order placement. Below is a guide for transit time periods.
As of December 6th please allow up to 3 working days for your items to leave our warehouse and add an additional 3 days (on top of our quoted time frame below) to regional areas and WA, NT destinations.
Generally the next business day:
Generally 2 – 4 working days:
Generally 5 – 10 working days (average 7 days ):
Allow up to 14 working days for the below destinations as they are onforwarded through subcontractor freight companies.
We do not deliver to Island destinations. Australia Mainland and Tasmania only.
Tableking offers a fixed priced shipping fee for all orders, regardless of the size of your order. This fixed fee includes transit insurance, covering the item for breakage or loss during transit. There are no sneaky additional delivery fees in our checkout – just one flat delivery charge.
| NSW | $8.90 |
| QLD | $8.90 |
| VIC | $8.90 |
| SA | $8.90 |
| ACT | $8.90 |
| TAS | $8.90 |
| WA + NT | $12.90* Exclusions apply |
*Please note: For WA, SA and NT Regional customers please note that due to the high costs involved in shipping to your area we reserve the right to cancel and order where the costs in freight are excessive compared to the order value.
All orders through Tableking are sent via door to door courier, not by Australia Post. Do not provide a parcel locker or PO Box as a delivery address as our couriers do not deliver to them. if you provide a parcel locker or PO box as the address your order shall be placed on hold. We offer delivery to Parcel Connect locations. This allows you to pick up your parcel after-hours or on the weekends at a location close to you. All that is required is a form of identification. Click here to view Parcel Connect Locations
If you are not able to sign for your parcel in the day we can send your order to a Parcel Connect location. Parcel Connect is a handy service and often allows you to pick up your parcel on the weekend, or sometimes in the evenings. Parcel Connect locations include local supermarkets, newsagents and more. Keep an eye out on your tracking details to see when it has been delivered to the Parcel Connect location. Click here to see all the locations
Speed up your delivery by giving us the information we need. When you place your order we require your name or the name of the person receiving the goods. We require an address including a business name if being delivered to a business address. We require a phone number in case Tableking or the courier have to contact you. We require any instructions if your address is difficult to find or locate especially if the address is located in a new suburb or estate.
All orders through Tableking are sent via door to door courier NOT by Australia Post. All items require a signature at time of delivery being left.
EVERY Tableking delivery is completely insured for the total value of the items despatched and insurance coverage includes loss and damage during transit. In the unlikely event you receive a broken item contact our office via the contact us page within 3 working days of signing for the goods so we can arrange for a replacement.
If your product is on backorder it means it is not currently in stock, however is on order to arrive in our warehouse soon. This may simply mean a delay of 48 hours before your order is dispatched. For an estimate of time please contact our office via email
If you have received broken or damaged items in your order please read below prior to submitting your claim
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