30 day change of mind Policy:
We believe that you will love your Tableking goods. If however you change your mind we are happy to accept your return for a Tableking store credit.
Conditions:
- Product must be in orginal packaging – in new condition and unused
- We do not accept change of mind return on clearance items
- Product will be inspected on it’s return and the credit of the product cost will be issued
- Customer to return item at own expense, and take due care with packaging of fragile items (preferrably returning in orignal Tableking box)
- Please contact Tableking prior to returning your goods
What is not covered:
- Where the change of mind exceeds 30 days
- Items where packaging is in no longer new condition, or items has been used.
Return Policy on faulty goods:
- In the case of a faulty item it shall be replaced with an identical item for you as quickly as possible.
- In the case where the item is not as described on our site we shall refund your money in full on receipt of the returned item.
- If you have a fault with your KitchenAid item, we will organise return to Tableking, repair with KitchenAid and the return of your KitchenAid appliance,.
Breakage on Arrival
At Tableking we have a good record for the safe arrival of fragile goods. However if on arrival your goods are broken, chipped, cracked etc please contact us within 72 hours of your order being recieved and we will organise a replacement.
Conditions:
- Please check all contents of your order with 72 hours of receiving your parcel.
Tableking Chip Resistant Warranty
What is a Tableking Chip-Resistant Warranty?
We have so much confidence in our dinner sets that we like to shout it from the rooftops! If you chip (not crack or break) a dinner set item that you purchased from TableKing that features this exclusive warranty, we will replace it for you. All you will have to cover is the $5 flat freight rate.This warranty has provided piece of mind to Tableking customers for over 10 years, this is why it remains the best in Australia.
*The term of your Dinner Set Chip Warranty is shown on the Product description of EVERY dinner set package.
What is included in TableKing’s Chip-Resistant Warranty?
As long as you purchased your dinnerset through TableKing all the dinner set pieces will be included (for example: Dinner plate, mugs, tea cups, saucers, side plates, bowls etc)
*Please note that the chip resistant warranty applies to most dinnersets, not all. please check the warranty tab on the product page
What is not included?
Dinnersets not purchased from TableKing, accessory items, pieces that do not come as part of a standard dinner set. We do not warrant against breakages.
What if my Dinnerset has been discontinued?
If your dinner set has been discontinued and is no longer stocked we will try to source your chipped item from the manufacturer in Australia or Overseas. Failing this we will offer you a store credit to the RRP value on the chipped item, this cannot be exchanged for cash.
Warranty Claims
If you have chipped a dinner set item, simply use the below form to arrange a replacement.
